Every conversation, handled.
Unify WhatsApp, Instagram, Messenger and more. Clonvo replies from your docs in under two minutes, shows its sources, and hands off the moment it shouldn't speak.
Aisha · WhatsApp
+92 · Returning customer
Channels
Meet customers where they already are.
Meta channels are live today. TikTok, Telegram, WeChat and SMS are on the roadmap — same inbox when they ship.
- Soon
TikTok
Same inbox when it ships
- Soon
Telegram
Same inbox when it ships
- Soon
WeChat
Same inbox when it ships
- Soon
SMS
Same inbox when it ships
Conversation-led growth
Capture. Convert. Retain.
One system for the full Meta customer journey — with an AI tier you can trust because every reply cites your files.
01 — Capture
Every lead lands in one inbox.
WhatsApp chats, Instagram DMs, and Messenger threads arrive as one conversation — with profile, tags, and history already attached.
- Official Meta APIs — WhatsApp, Instagram, Messenger
- 360° customer panel with SLA timers
- Deep links that open a tagged WhatsApp thread
Unified inbox
Live- 12s
Aisha R.
Do you ship to Karachi?
- 41s
Omar K.
Is the navy variant back?
- 2m
Sara M.
Can I book for Friday?
Trustworthy AI
Quotes your docs. Never invents them.
Upload PDFs, FAQs, specs. Clonvo cites sources at reply time. If the answer isn't in your knowledge base, it escalates — no phantom prices or policies.
- Per-business persona, tone, and do-not-reply rules
- Always identifies itself as AI when asked
- Token spend visible per conversation
Sources cited · last reply
Returns Policy v3.pdf
page 2 · § Returns window
0.93Karachi-Delivery-FAQ.md
Q4: shipping times
0.88Brand-Voice.docx
Tone · plain, helpful, never pushy
0.71
Below threshold → escalate. Never guess.
Human when it matters
Hand-off in one tap — context intact.
When the AI shouldn't answer, it pauses and pings the team. Agents see history, the last reply, and why it escalated.
- Per-conversation AI / human toggle
- Internal notes never sent to the customer
- SLA timers and unread surfacing
Picked up by Maya · 2m ago
Customer
Aisha Rehman
Karachi · 14 orders · last 41 days ago
Why escalated
Inventory not in KB
Asked about navy variant stock
AI's last reply
"Stock changes throughout the day — bringing in the team to check."
Your control room
Ops you can see. As they happen.
Watch AI replies, human takeovers, and escalations — with volume, latency, and per-channel breakdown.
- Live feed as new messages arrive
- Hour-by-hour volume with median reply time
- Per-channel breakdown with weekly delta
Aisha K.
· WhatsAppDo you ship the navy holder to Karachi?
AI · 1.2snow@modernmotors
· InstagramIs the Civic 2018 still listed?
AI · 0.9s12sHassan R.
· WhatsAppNeed an invoice for booking #4421
Maya48sPriya M.
· MessengerCancel my subscription, please
Escalating → Maya1mOmar S.
· WhatsAppWhat are your weekend hours?
AI · 0.7s2m
Why teams choose Clonvo
The most trustworthy Meta-first inbox.
Citation transparency and token-cost visibility keep operators in control while AI handles the FAQ tier.
- 01
Grounded replies
Every answer links to your knowledge — or escalates instead of guessing.
Citations on every reply
- 02
Cost you can see
Token spend per conversation. No black-box line items.
Live token meter
- 03
Built for scrutiny
AES-256, tenant isolation, audit logs, clear AI disclosure.
Audit-ready by default
How it works
Live in three steps.
From first call to first AI reply — usually the same week.
- 01
Create the workspace
A 30-minute onboarding call. We provision the business, invite your team, and set role boundaries.
≈ 30 min
- 02
Connect Meta channels
WhatsApp Business, Instagram, and Messenger via official APIs. We test with a real message before we leave.
- 03
Upload knowledge, ship
Drop in PDFs and FAQs. Set the persona. Toggle AI on. Replies start within seconds.
Live in minutes
Setup this week
Bring your channels.
Leave with a live agent.
One session. We connect WhatsApp, Instagram and Messenger, upload your knowledge, and watch the first replies go out together.
- Official Meta APIs — no unofficial scrapers
- Knowledge + persona set in the same call
- First grounded replies before you leave