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Slack

Mirror handoffs and escalations into the channel your team already lives in.

  • Mirror handoffs

    When the agent escalates, the right Slack channel gets pinged with full context.

  • Reply from Slack

    Type in Slack, the customer gets it on WhatsApp.

  • Per-team routing

    Different categories ping different channels.

  • Roadmap status

    Coming soon.

Want this sooner?

Tell us your use case and we will prioritise the roadmap.

See what's available now